Have you worked through the new product development ranks and are now ready to become more customer interfacing? Are you looking to broaden your career opportunities by expanding your skillset beyond engineering? Regulatory and Quality Solutions (R&Q) provides industry-leading regulatory and quality engineering services throughout the entire product lifecycle, from conceptual development through post-market surveillance. We are currently searching for an Account Manager for the Minnesota area.
The Account Manager is a dedicated resource that ensures customer satisfaction and continued sales and sales growth year over year with select large clients (Tier 1) to ensure the customer sees the ever-growing value of R&Q. The position demonstrates leadership to maintain and expand relationships within an existing strategic customer as well as lead, along with the sales team, the acquisition of additional Tier 1 (~$100M – Multibillion dollar revenue clients) customer accounts. The Account Manager provides point of contact leadership with existing customer accounts ensuring a high and consistent level of quality service, customer support and satisfaction, and drives the organizations sales budget for the strategic customer for the current year and into the future. High level of intuition required to accurately predict the next step for the strategic customer so that R&Q can be ahead and aligned as well as an ability to persuade the strategic customer of the continued need and value of R&Q. The Account Manager is an integral part of the customer’s business and project planning processes.